International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

Which stage of team development sees the greatest productivity?

1. Storming

2. Norming

3. Forming

4. Performing

The correct answer is: Performing

The stage of team development characterized by the greatest productivity is the Performing stage. During this phase, team members have established strong relationships and trust, allowing them to collaborate effectively and focus on achieving their goals. At this point, the team has typically already navigated the challenges of the earlier stages, such as Forming, where initial introductions and roles are established; Storming, which involves conflicts and disagreements as individuals assert their ideas; and Norming, where the team begins to find common ground and develop a cohesive working dynamic. In the Performing stage, the team operates at a high level of motivation and performance. Members are clear on their roles and responsibilities and work collaboratively towards shared objectives. This synergy and high level of teamwork lead to increased efficiency and the ability to produce results effectively. This is when the team can tackle complex tasks and innovate, representative of their highest productivity level in the entire team development process.