International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

Which of the following describes a structured interview?

1. An informal conversation with candidates

2. Interviewers modifying questions for each candidate

3. Interviewers asking all candidates the same predetermined questions

4. Using personality tests during the interview

The correct answer is: Interviewers asking all candidates the same predetermined questions

A structured interview is characterized by the use of a consistent set of predetermined questions that are asked in the same order to all candidates. This format ensures that each candidate is evaluated on the same criteria, which enhances fairness and allows for more effective comparison of responses. By adhering to a structured format, interviewers can minimize biases that might arise from varying questions or informal interactions. This consistency in questioning not only facilitates a clearer analysis of the candidates' qualifications and fit for the position but also reinforces the transparency of the selection process. It helps organizations maintain a level of objectivity, ensuring that candidates are assessed based solely on their responses to the same set of inquiries. The other options do not describe a structured interview. An informal conversation implies a lack of predetermined structure, while modifying questions for each candidate leads to inconsistencies that could introduce bias. The use of personality tests, although valuable in understanding candidates, is not a defining feature of a structured interview format.