International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

What is characteristic of information documents?

1. They prompt immediate decisions

2. They offer information that readers may not know

3. They are solely used for marketing

4. They primarily convey opinions

The correct answer is: They offer information that readers may not know

The characteristic that best describes information documents is that they offer information that readers may not know. Information documents are designed to educate or inform the audience about specific topics, providing insights, data, or knowledge that may not be readily accessible to them. This focus on delivering new or unfamiliar information is fundamental to their purpose. In contrast, information documents are not typically intended to prompt immediate decisions, as their primary aim is to educate rather than persuade. They also do not exist solely for marketing purposes; while some may be used in a marketing context, many are informative in nature and serve educational or explanatory roles across various fields. Lastly, they do not primarily convey opinions; instead, they focus on presenting facts and data, allowing readers to draw their own conclusions based on the information provided.