International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

What is another term for conflicts related to differing values?

1. Intragroup conflict

2. Values conflict

3. Relationship conflict

4. Task conflict

The correct answer is: Values conflict

The term "values conflict" specifically refers to disagreements that arise when individuals or groups hold differing beliefs, principles, or priorities. This type of conflict is rooted in the fundamental differences in what people consider important in terms of values, ethics, or moral standards. It emphasizes the clash of ideals and can often lead to deep-seated issues, as values are often central to an individual's identity and worldview. In contrast, intragroup conflict typically refers to disputes that occur within a single group or team and may involve various types of disagreements, not solely based on values. Relationship conflict focuses on personal friction between individuals, which can stem from personal misunderstandings or interpersonal dynamics rather than differences in values. Task conflict, on the other hand, is centered around disagreements related to the content of the task at hand, objectives, or processes, rather than the underlying values that individuals may hold. Therefore, identifying "values conflict" as the correct term is important, as it highlights the nature of the disagreement as fundamentally based on differing values rather than on relationships or task-related issues.