International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

What is an organizational chart used for?

1. To display statistical data

2. To show relationships between entities

3. To illustrate trends

4. To compare different departments

The correct answer is: To show relationships between entities

An organizational chart is primarily used to show relationships between entities within an organization. This type of visual representation outlines the structure of an organization, illustrating the hierarchy and the various roles and responsibilities of different positions. By mapping out how different roles connect to one another, it helps in understanding reporting relationships and the flow of information within the organization. This clear depiction facilitates better communication and can aid in identifying who is responsible for specific tasks or projects, thereby enhancing collaboration and efficiency within teams. While displaying statistical data, illustrating trends, or comparing departments can be useful in other contexts, they are not the primary purposes of an organizational chart. The focus of an organizational chart is unequivocally on the relationships that define the organizational structure.