International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

What factor can lead to unethical choices within organizations?

1. Information asymmetry

2. Strong personalities

3. Lack of leadership

4. Financial mismanagement

The correct answer is: Strong personalities

The presence of strong personalities within organizations can indeed influence decision-making and lead to unethical choices. Individuals with dominant personalities may impose their values, beliefs, or agendas on others, creating an environment where ethical considerations are overshadowed by personal interests. This can lead to a culture where questioning or opposing unethical decisions is discouraged, as those with strong personalities may intimidate or manipulate colleagues into compliance. Strong personalities can foster a climate where assertiveness is prized over ethical reflection, effectively sidelining ethical norms. Employees might feel pressured to conform to the dominant perspective, which can skew their judgment and lead them to make choices that compromise ethical standards. Hence, this factor can significantly impact the overall ethical landscape of an organization, resulting in decisions that do not align with best practices or moral principles. While other factors like information asymmetry, lack of leadership, or financial mismanagement can contribute to unethical behavior, it is the influence of strong personalities that creates a specific dynamic within teams and leadership that can directly affect individual choices and organizational culture.