International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

What distinguishes a matrix team from other types of teams?

1. Members are from different departments

2. They work remotely

3. They are focused exclusively on training

4. They have a single leader

The correct answer is: Members are from different departments

The distinguishing feature of a matrix team is that its members come from various departments within an organization. This cross-functional collaboration allows for diverse skills and perspectives to be brought together to achieve specific project goals or address particular challenges. By integrating individuals from different departments, a matrix team can leverage specialized knowledge and expertise, enhancing creativity and problem-solving capabilities. This structure contrasts with other team types that may focus on specific functions or departments, restricting the range of insights and solutions available. The option noting the exclusivity on training does not accurately reflect the broader project-based focus typical of matrix teams. Furthermore, while remote work can occur in many team formats today, it is not a defining characteristic of matrix teams in particular. Lastly, the presence of a single leader implies a more traditional team structure, while matrix teams often function under shared leadership or a coordinating body due to their cross-departmental nature.