International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

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What describes conflicts within a single team?

Intergroup conflict
Intrapersonal conflict
Intragroup conflict
Interpersonal conflict

The correct answer is: Intragroup conflict

The concept of intragroup conflict refers specifically to disagreements, confrontations, or tensions that arise among members within the same team. This type of conflict can stem from differences in opinions, competing interests, personality clashes, or issues related to team dynamics. When team members have contrasting viewpoints or experiences that affect their collaborative efforts, it can lead to intragroup conflict. Understanding this kind of conflict is essential for team leaders and members as it can impact teamwork, productivity, and the overall work environment. The resolution of intragroup conflict often involves facilitating communication, fostering collaboration, and establishing clear roles and responsibilities to help restore harmony and enhance team performance.