International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

What characterizes an unstructured interview format?

1. Predetermined set of questions

2. Less formal and potentially less consistent questions

3. Strict adherence to official policies

4. Use of standardized materials

The correct answer is: Less formal and potentially less consistent questions

An unstructured interview format is characterized by less formal and potentially less consistent questions. This approach allows the interviewer to adapt the questions based on the flow of the conversation and the interviewee's responses, fostering a more flexible and open dialogue. This can help elicit richer, more detailed responses as the interviewer is not confined to a predetermined set of questions. The unstructured nature often leads to a more relaxed atmosphere, encouraging candidates to express themselves freely, which can provide deeper insights into their thoughts and experiences. In contrast, an interview format that adheres to a predetermined set of questions might limit the depth of responses since candidates prepare specifically for those questions. Strict adherence to official policies and the use of standardized materials denote a more structured interview approach, where the focus is on uniformity and comparison across interviews rather than in-depth exploration of individual responses.